Ngjarjet Reklamim, Marketing, Print Barcelona, Spanjë 2023

Participate in our masterclass for advanced customer service management and PR/communications strategies. Collaborate with fellow attendees to develop a systematic approach for handling the evolving consumer. Foster enduring relationships and retain customer loyalty. Expert instructors will facilitate interactive sessions, and a certificate of attendance will be provided upon finishing the course.

This program explores communication trends, reputation management, business goals, and stakeholder influence. It covers the impact of the internet on customer and staff expectations. Held at the Grand Hotel, it covers various public relations management topics. Participants will gain a solid understanding of key concepts and techniques applicable to real-world scenarios. The course is 3 hours long, with the schedule provided in advance. Participants only need to bring themselves, a notepad or laptop, and a willingness to learn. Experienced instructors will offer guidance and feedback. Attendees will receive an attendance certificate upon completion.