Every year the Call Centre & Customer Management Expo provides you with the full array of solutions. It is the most comprehensive learning experience of the calendar year. It continues to offer a blend of integrated customer products and services, cutting-edge education programmes and unique networking opportunities, no matter what your business objectives. And in 2012 it returns on: Tuesday 11 October, 9am - 4:30pm Wednesday 12 October, 9am - 4:30pm At Olympia National Hall, London.